At Vet Novations Canada we understand the importance of backing up our products with service and support. Our service and technical support staff have been factory trained by our suppliers and are certified to repair your diagnostic laboratory equipment.

Our in-house service department  located in Barrie, Ontario, provides our customers with the highest level of service. As part of our commitment to our customers, Vet Novations ensures the availability of a loaner unit during any maintenance or repair. This enables your clinic to continue providing your patients with state of the art in-clinic lab testing.

Our commitment to our customers begins the day you purchase your equipment. Our goal is to
provide you, our customer, with the very best service and technical support for your instruments.

Please feel free to contact us toll free at (866) 382-6937 for all your service and support needs.

 

More Service Information (PDF Downloads)

Scil Vet abc (English):

Extended Warranty

Preventative Maintenance

Troubleshooting Tips

Sample Handling

Fast Facts

Check List - Prior to faxing results 

Quality Control

Calibration 

Automatic Delivery Form 

Extensive Cleaning Procedure 

Photometer Adjustment 

Preventative Maintenance Log Book 

How to Remove a Blockage from the Mixing Chamber

How to Re-attach a tube on the Vet abc


Scil Vet abc (French):

Informations rapides sur le fonctionnement du
Vet abc de scil 

Contrôles Vet abc de scil 

Journal préventif d'entretien pour le scil Vet abc 

bulletNettoyage Vaste du Vet abc

bulletLe formulaire de crédit pour le bloc de réactifs


Abaxis VetScan:

Rotor Credit - VS2 

Rotor Credit - VetScan Classic 

General:

Product List