At Vet Novations Canada we understand the importance of backing up our products with service and support. Our service and technical support staff have been factory trained by our suppliers and are certified to repair your diagnostic laboratory equipment.

Our in-house service department  located in Barrie, Ontario, provides our customers with the highest level of service. As part of our commitment to our customers, Vet Novations ensures the availability of a loaner unit during any maintenance or repair. This enables your clinic to continue providing your patients with state of the art in-clinic lab testing.

Our commitment to our customers begins the day you purchase your equipment. Our goal is to
provide you, our customer, with the very best service and technical support for your instruments.

Please feel free to contact us toll free at 866-382-6937 for all your service and support needs.

 

More Service Information (PDF Downloads)

Scil Vet abc (English):

Fast Facts

Preventative Maintenance

Sample Handling

Check List - Prior to faxing results 

Quality Control

Calibration 

Automatic Delivery Form 

Extensive Cleaning Procedure 

Photometer Adjustment 

Preventative Maintenance Log Book 

How to Remove a Blockage from the Mixing Chamber

How to Re-attach a tube on the Vet abc

How to Change a Needle on the Vet abc

RBC Blockage or Constant Flags

WBC Blockage or Constant Flags

Scil Vet abc (French):

Informations rapides sur le fonctionnement du
Vet abc de scil 

Contrôles Vet abc de scil 

Journal préventif d'entretien pour le scil Vet abc 

bulletNettoyage Vaste du Vet abc

bulletLe formulaire de crédit pour le bloc de réactifs

bulletComment enlever un calliot du bac à mélange

bulletCalibrage vet abc

bulletDépannage erreur référence hémoglobine

bulletOptions d'entretien pour le Scil Vet abc

bulletFormulaire de Crédit VS2

bulletFormulaire de Crédit VetScan

Scil Vet abc Plus+ (English):

Fast Facts

Icon List

Current Quality Control File Expiry 05/4/2012 (Excel)

Previous Quality Control File Expiry 05/1/2012 (Excel)

Quality Control Instructions

Supported Printer List

Extensive Cleaning Procedure 

Blockage Removal 

Chamber Cleaning Procedure

Scil Vet abc Plus+ (French):

vet abc plus de scil fait saillants

Icônes du vet abc plus

Calibrage du vet abc plus

Marche à suivre pour les contrôles de qualité journaliers

Abaxis VetScan:

Rotor Credit - VS2 & VetScan

Aesculap 3Ti

Cleaning & Care Instructions

General:

Product List 

Comm Port Checker

Digital Dental (English):

Sensor Maintenance

Quick Start Guide

Digital Dental (French):

Entretien Capteur

MediaVet Guide de Depart